Adakah establismen perlu menyimpan rekod aduan yang diterima? | Does the establishment need to keep records of the complaints received?

Ya. Rekod perlu dsimpan selama 5 tahun ditambah dengan jangka hayat peranti perubatan tersebut masih berfungsi dengan baik.

Yes. Records shall be kept for a period of 5 years, in addition to the projected useful life of the medical deivce as determined by the manufacturer.