Apakah tindakan yang perlu diambil oleh establismen apabila menerima aduan? | What actions should establishments take when they receive a complaint?

Establismen perlu membuat siasatan, tindakan pembetulan di lapangan dan memberi maklum balas kepada pengadu.

Untuk pertanyaan lanjut, sila hubungi 
BAHAGIAN PASCAPASARAN & PENGUATKUASAAN (BPP)
03 - 8230 0245

Establishments need to conduct an investigation, take field corrective action if necessary and provide feedback to the complainant.

For further inquiries, please contact
POST-MARKET & ENFORCEMENT DIVISION (BPP)
03 - 8230 0245